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You are not able to reply to texts or emails sent by Burke Alert powered by Smart911. Voice messages provide a dial-back number to an alert message which will put you in contact with the Burke County Emergency Communications Center.
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Emergency alerts are sent 24/7 when there is an immediate threat to life and/or property. In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about:
Once you have signed up online at alerts.smart911.com and confirmed your contact information within the system, you will begin receiving alerts.
Follow the below steps to change your Burke Alert powered by Smart911 preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):
The frequency for which you receive alerts depends on the addresses you provide and the types of alerts you select to receive as well as the frequency of actual emergencies. Emergency alerts will only be sent when there is an immediate threat to life and/or property. Community notifications will be sent when the criteria for sending an alert are met.
This system is not intended to bombard you with information. The County will only send you alerts about the information you select to receive. To change your alert settings, login to https://www.smart911.com/ and edit your preferences.
If a call completes and is sent to your answering machine or voice mail system, a message is left. If a phone call is not answered or busy, the system redials your number several times.