How do I update or remove my notification preferences and contact information used by Burke Alert powered by Smart911?

Follow the below steps to change your Burke Alert powered by Smart911 preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):

  1. Go to the login page, alerts.Smart911.com, for Burke Alerts powered by Smart911
  2. Login using your Burke Alert powered by Smart911 username and password (If you’ve forgotten these, follow the instructions on the page under “Forgot Username or Password?”)
  3. Once signed in, click the ‘Preferences’ tab at the top
  4. Under ‘Notification Preferences’, you can make changes to both the phone numbers and email addresses on which you want to receive Burke Alert powered by Smart911 messages by clicking or unclicking the checkboxes
  5. You can also choose what alerts you want to receive and the method you wish to receive them by (text, voice, email)
    1. For example, if you wish to turn off all messages regarding Transportation Disruptions, simply uncheck the box to the left of “Transportation Disruption”
    2. If you wish instead only to receive emails for Transportation Disruption notifications, instead uncheck the “Text” and / or “Voice” choices, so that only “Email” remains checked

Show All Answers

1. What types of alerts will I receive?
2. Can I call the alert phone number back or reply back to the email?
3. When will I start receiving alerts?
4. How do I update or remove my notification preferences and contact information used by Burke Alert powered by Smart911?
5. How often will I receive alerts?
6. How does the Burke Alert powered by Smart911 system respond to busy signals or no-answer situations?